Ace Cabs

245 Raglan St., Unit 100. Collingwood ON, L9Y 5P9 Dispatch 705.445.3300 Office 705.446.0524

Welcome to

Ace Cabs


Give us a call!
Dispatch: (705) 445-3300
Office: (705) 446-0524

*Reduced flat rates apply to most out of town destinations and would be less expensive than the calculated rate above. Please view these flat rates on the Fares Page.

iPhone App

Order a taxi easily on your iPhone, while on the go

Android App

Order a taxi easily on your Android, while on the go

Hours:

Monday 6:00 a.m. – 10:00 p.m.

Tuesday 6:00 a.m. – 10:00 p.m.

Wednesday 6:00 .m. – 10:00 p.m.

Thursday 6:00 a.m. – 10:00 p.m.

Friday 6:00 a.m. – 3:00 a.m.

Saturday 6:00 a.m. – 3:00 a.m.

Sunday 6:00 a.m. – 10:00 p.m.

About Ace Cabs


Ace Cabs is the leading taxi company that has been serving the Georgian Bay area for more than 89 years. We pride ourselves on providing safe, reliable and courteous transportation for all of our passengers. Our goal is to provide you with the highest standard of friendly, professional taxi service each and every time you experience our services.

Each of our taxis comes equipped with state-of-the-art computerized systems that include GPS technology in order to efficiently dispatch our closest taxi to ensure the least amount of waiting time for our passengers. We are where you need us, 7 days a week! Each of our vehicles come equipped with mobile data terminals to ensure that our drivers receive the most accurate and timely information to avoid any unnecessary delays to our customers.

With two accessible taxis in our fleet, we ensure we are providing transportation for people of all abilities. Our accessible taxi drivers undergo specialized training to ensure that we are not only providing inclusive and integrated transportation but also ensuring that we treat our customers with the dignity and respect they deserve.

Contact any of our professional dispatcher personnel today to experience the Ace difference when it comes to taxi service.

Services


  • Totally computerized, GPS and digital dispatch system
  • Credit cards accepted: VISA, MasterCard, Debit (tap only) and Cash
  • All airports & out-of-town calls
  • Advanced booking at no cost
  • Pre-booking for special occasions such as birthdays, weddings,
    anniversaries, Christmas parties, formals, stags, and stagettes
  • Courier services/parcel deliveries in and out of town
  • Wheelchair Accessible Fleet

Accessibility


With two accessible taxis in our fleet, we ensure that we are providing transportation for people of all abilities.

Our accessible taxi drivers undergo specialized AODA required training to ensure that we are not only providing inclusive and integrated transportation, but also ensuring that we treat our customers with the dignity and respect they deserve.

Our accessible taxis comply with all specifications and requirements of the CMVSS and Ontario regulation 629 for accessible vehicles.

Our vehicles are also equipped with all items and modifications needed for D409-02 compliance.

Mobile securement systems by Q-straint are both CSA Z605 and D409 compliant.

COLLINGWOOD & AREA METERED AND FLAT RATE FARES


Drop Rate
$5.20
Driving
$3.90/km
Waiting
$50.90/hr

Please note that this tool offers an approximate value only, and the meter within the cab will show the true total. Rates may vary depending on traffic signs and weather/driving conditions.

Flat Rates apply to most out of town destinations. Click to view most common flat rate destinations. If your destination is not listed please call 705-445-3300 for a quote.

FLAT RATES


Here is a list of flat rate destinations. If your destination is not listed please call 705-445-3300 for a quote.

Acton
$280
Ajax
$435
Allandale
$208
Allanwood Beach
$140
Alliston
$198
Angus
$132
Arthur
$250
Aurora
$245
Avening
$92
Badjeros
$105
Balm Beach
$149
Banks
$46
Barrie
$208
Beaverton
$290
Beeton
$255
Belleville
$740
Bognor
$125
Bolton
$270
Borden
$125
Bracebridge
$325
Bradford
$225
Brampton
$340
Brantford
$415
Brentwood
$110
Brewster's Lake
$100
Britt
$600
Burlington
$420
Burls Creek
$180
Caledon
$259
Cambridge
$355
Cashtown Corners
$78
Chatham
$755
Chatsworth
$180
Chesley
$230
Christie Beach
$80
Clarksburg
$59
Clinton
$410
Coldwater
$195
Cookstown
$230
Cornwall
$1,280
Craighurst
$125
Creemore
$83
Delhi
$565
Duncan
$83
Dundalk
$165
Dundas
$480
Dunedin
$84
Dunnville
$530
Durham
$195
Edenvale
$120
Elmira
$300
Elmvale
$116
Epping
$90
Eugenia
$131
Everette
$130
Fergus
$250
Feversham
$102
Flesherton
$165
Fort Erie
$585
Frogs Hollow
$87
Galt
$360
Gananoque
$960
Georgetown
$295
Georgian Downs
$215
Gibralter
$53
Glen Huron
$56
Glencairn
$116
Goderich
$400
Grand Bend
$515
Grand Valley
$200
Gravenhurst
$270
Guelph
$416
Haliburton
$470
Hamilton
$400
Hanover
$225
Harriston
$265
Hawkestone
$200
Heathcote
$89
Hespler
$450
Hillsdale
$120
Hockley Valley
$147
Honey Harbour
$240
Honeywood
$119
Horning's Mills
$120
Horseshoe Valley
$185
Huntsville
$390
Ingersoll
$480
Kolapore
$69
Keswick
$265
Kimberley
$116
Kincardine
$350
King City
$270
Kingston
$895
Kirkland Lake
$1,195
Kitchener
$462
LaFontaine
$160
Leamington
$900
Lindsay
$370
Lions Head
$325
Lisle
$128
Listowel
$320
London
$560
Lora Bay Golf
$92
Loree Forest
$95
Loretto
$170
Maple Valley
$90
Markham
$325
Markdale
$191
Maxwell
$104
McIntyre
$100
Meaford Base
$132
Meaford Town
$132
Metcalf Rock
$65
Midhurst
$165
Midland
$198
Milton
$350
Minden
$400
Minesing
$110
Mississauga
$320
Mono
$147
Montreal, QC
$1,520
Moonstone
$145
Mount Forest
$225
Mulmer
$151
Napanee
$810
New Hamburg
$380
New Lowell
$104
New Tecumseth
$160
Newmarket
$363
Niagara Falls
$570
Nobleton
$265
North Bay
$700
Oakville
$350
Oakwood
$360
Old Mail Road
$100
Orangeville
$180
Orillia
$264
Orr Lake
$120
Oshawa
$460
Ottawa
$1,050
Owen Sound
$201
Paisley
$265
Palmerston
$280
Parry Sound
$415
Pembrooke
$910
Penetanguishene
$135
Perkinsfield
$125
Perth
$910
Peterborough
$480
Phelpston
$105
Pickering
$390
Port Carling
$340
Port Colborne
$610
Port Credit
$355
Port Dalhousie
$545
Port Elgin
$280
Port McNicoll
$165
Port Stanley
$625
Prescott
$995
Rama
$297
Ravenna
$79
Red Wing
$79
Redickville
$130
Richmond Hill
$275
Rob Roy
$83
Sarnia
$710
Sauble Beach
$245
Sault Ste. Marie
$1,400
Shanty Bay
$170
Shelburne
$175
Simcoe
$530
Singhampton
$73
Slabtown
$77
South Hampton
$275
St. Catherines
$530
St. Thomas
$590
Stayner
$53
Stratford
$400
Sturgeon Falls
$765
Sudbury
$750
Sutton
$310
Sydenham
$465
Teeswater
$300
Thornbury
$73
Thornhill
$330
Timmons
$1,395
Tobermory
$420
Toronto
$495
Tottenham
$200
Trenton
$725
Uxbridge
$330
Vaughan
$396
Victoria Harbour
$160
Walkerton
$270
Walter's Falls
$95
Washago
$240
Waterloo
$340
Waubaushene
$160
Waverley
$120
Welland
$600
Whitby
$430
Wiarton
$255
Williamsford
$185
Windsor
$975
Wonderland
$320
Woodbridge
$255
Wyebridge
$140
Collingwood Airport to Village
$75

ADVERTISING


What is better than a billboard? A moving billboard! Advertising on Ace Cabs vehicles allows you to gain exposure to your brand across Southern Georgian Bay. Call us today at (705) 446-0524 to get more information on pricing or other advertisement opportunities.

Why Advertise with us?

  • Gives you the power to influence pedestrians, commuters, motorists, and weekenders throughout multiple communities.
  • The potential for your advertising message to get out to a wide demographic is huge.
  • The average taxi in our fleet does between 180 km and 225 km /day.
  • No other advertising in the Collingwood, Stayner, Wasaga Beach and The Blue Mountains gives you this much exposure each and every day 24/7.
  • We make occasional trips to Barrie, Owen Sound, Toronto and surrounding areas which gives you an even broader range of coverage.
  • The cost is less than $4.00/day which no other source of media in our area can even come close to matching.
  • Our roof tops signs are LED lit and are easy to see and easy to read.
  • It is advertising that can’t be missed…. Plain and simple.

ACE DELIVERY SERVICES


Don’t feel like going out to pick up food from your favourite restaurant? Ace Cabs would be happy to take care of that for you and we have made the process very simple. Call ahead to the restaurant to order and pre-pay for your food order. Then call Ace Cabs at 705-445-3300 and ask for our food delivery services and pay the $15.00 flat fee (within Collingwood) in advance then sit back and relax while we do the pickup and delivery for you. You can also add a tip for the driver if you wish as the driver would surely appreciate that. We would then deliver the food to your door via contactless delivery. We ring your doorbell and from a safe distance make sure you receive it.

We can deliver virtually any reasonably sized packages except tobacco or alcohol. Visit www.collingwoodcommons.com today to learn more.

LOST & FOUND


Do you think you have forgotten something in one of our cabs? Ace Cabs takes great pride in the prompt return of lost items. All drivers are required to inspect their cabs at the end of their shifts and they return any found items to the dispatch office. If you think you have forgotten something in our cabs feel free to give us a call at (705) 445-3300. In the event of this happening, please call us immediately.It would be helpful if before you call, you identify the time you were in our cab, the details of the taxi you were in (i.e cab number, description of the driver and a detailed description of the lost item). The sooner you call the greater the chance of having your property returned to you quickly.

Please be aware that although we do everything we can to assist you in retrieving your lost items, we cannot be held liable for any items not found.

FAQ


Where can you take me?
Anywhere in Ontario. Flat rates may apply to out of town destinations. Please call for a quote.
How much should I tip?
Similar to restaurants, please feel free to tip the driver according to the level of overall service provided.
How can I make a reservation?
Reservations can be made by calling our dispatch line, ordering a cab online through our home page or by downloading and booking through our APP.
What are the taxi response times?
Taxi response times vary depending on demand, weather and road conditions, but our goal is to respond to your call within 15 minutes. Pre-booking does cut down on wait times.
Who can I report a complaint to?
If you have a complaint please call our business office (705-446-0524) between 9:00am to 5:00pm Monday to Friday. We are always striving to provide better service.
Do you offer taxi accounts?
We do offer client accounts if you meet the requirements; please call the business office at 705-446-0524.
Do you have a lost & found department?
We do have a lost & found. All drivers are required to inspect their cabs at the end of their shifts & they return any found items to the dispatch office. Please call 705-445-3300.
Can you pick me up at the Pearson International Airport?
Yes we can pick up at the Pearson Airport. Arrangements must be made in advance prior to pick up. Please call dispatch at 705-445-3300.
Where do I get a taxi at the Blue Mountain Village?
We have 2 designated spots; a taxi stand @ the Marketplace and the Taxi/Bus Hut in the main parking lot. We also pick up at the Grand Georgian, The Westin and The Blue Mountain Inn for hotel guests only.

CAREERS


We are always looking for good DRIVERS to join our TEAM!

If you are over 25, have a good knowledge of South Georgian Bay area, a good driving record and work well with people, driving a taxi could be right for you.

The first step is to drop your resume off, in person, to our business office at 245 Raglan St., Unit 100, Collingwood, ON, L9Y 5P9

After we have your resume, we can process your driving record through our insurance company for insurability.

A police clearance certificate will be required before you apply to the municipality for your yearly taxi license.

Once you have your license, come by our office and we will arrange an orientation and driver training session for you.

Welcome to our TEAM!

CONTACT


Come visit us

245 Raglan St., Unit 100
Collingwood, ON
L9Y 5P9

Dispatch

(705) 445-3300

dispatch@acecabs.ca

(taxis and inquiries)

Office

(705) 446-0524

acecabs@acecabs.ca

(business and administration)

Ace Cabs COVID-19 POLICY


Ace Cabs is committed to the safety of its customers, staff and communities. For the well-being of all, we have put in place precautionary measures to ensure that your experience continues to be as safe as possible.

We are taking enhanced steps to promote health and safety including:


WHAT YOU CAN EXPECT


All passengers will be required to sanitize their hands when possible prior to entering our vehicles.

We ask that you wear your own mask while inside our vehicles and where physical distancing may be a challenge.


OUR PERSONAL RESPONSIBILITY CODE


For the safety of our employees and passengers, we ask that you stay home if:

Privacy


ACCEPTANCE OF TERMS:

You acknowledge you have read, and agree to be bound by these Terms of Use and to comply with all applicable laws and regulations. You further agree to comply with all local laws, regulations and rules regarding online conduct and acceptable Content. You represent you have the legal authority to accept these Terms of Use on behalf of yourself or any party you represent. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SITE.

RESTRICTIONS ON USE OF CONTENT:

You are hereby granted permission to access the Content from the Site in whole or in part, solely for your personal use of viewing and browsing through the Site. This permission terminates automatically if you breach any of the Web Site Terms of Use. Ace Cabs does not grant you any permission to use the Content other than the permission expressly stated in these Terms of Use. All other use of Content from the Site, including, but not limited to uploading, downloading, modification, publication, transmission, participation in the transfer or sale of, copying, reproduction, republishing, creation of derivative works from, distribution, performance, display, incorporation into another web site, reproducing the Site (whether by linking, framing or any other method), or in any other way exploiting any of the Content, in whole or in part, or downloading and using software repeatedly for uses other than those expressly permitted may not be made without Ace Cabs prior express written consent.

TRADEMARKS AND SERVICE MARKS:

There are a number of proprietary logos, service marks, trademarks, slogans and product designations found on this Site. By making them available on this Site, Ace Cabs is not granting you a license to use them in any fashion. Access to this Site does not confer upon you any license under any of Ace Cabs or any third party's intellectual property rights.

No trademark or service mark may be used as a hyperlink without Ace Cabs prior written permission.

LINKS TO THIRD PARTY WEB SITES:

This Site may provide links to other third-party World Wide Web sites or resources. Ace Cabs makes no representations whatsoever about any other Web site, which you may access through this Site. Because Ace Cabs has no control over such sites and resources, you acknowledge and agree that Ace Cabs is not responsible for the availability of such external sites or resources and is not responsible or liable for any Content, advertising, products, services or other materials on or available from such sites or resources.

References on this Site to any names, marks, products or services of any third parties or hypertext links to third party sites or information are provided solely as a convenience to you, and do not constitute or imply an endorsement, sponsorship or recommendation of, or affiliation with the third party or its products and services. Ace Cabs makes no representation or warranty as to any third party Content, products or services, and you agree that Ace Cabs shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such third-party Content, products or services available on or through any such site or resource.

LIMITATION OF LIABILITY:

Ace Cabs WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE THIS SITE, ITS CONTENT OR LINKS, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, LINE FAILURE, AND ALL OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES EVEN IF Ace Cabs HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Ace Cabs may modify, suspend, withdraw or discontinue, temporarily or permanently, the Content, in whole or in part, at any time without notice. You agree that Ace Cabs shall not be liable to you or to any third party for any modification, suspension, withdrawal or discontinuance of the Content. Ace Cabs may at any time revise these Web Site Terms of Use by updating this posting. By using the Site, you agree to be bound by any such revisions.

TERMINATION:

You agree that Ace Cabs, in its sole discretion, may terminate or restrict your use or access to this Site (or any part thereof) for any reason, including, without limitation, that Ace Cabs believes you have violated or acted inconsistently with the letter or spirit of these Terms of Service, or the terms and conditions, within the Site.

PRIVACY POLICY:

Ace Cabs is committed to protecting the privacy of the personal information you provide to us. Any personal information that Ace Cabs retains is kept in such a manner as to ensure its security and confidentiality at all times.

We are dedicated to protecting the personal information of our customers and employees. We are committed to meeting or exceeding the privacy standards established by federal and provincial legislation. Our information handling practices comply with the Personal Information Protection Act (Ontario), and the Personal Information Protection and Electronic Documents Act (Federal Level).

In the event that you should choose to send Ace Cabs your e-mail addresses, telephone numbers, addresses and/or any personal information so that we may communicate with you, Ace Cabs will not sell, trade or rent this information to third parties.

ACE CABS POLICY FOR THE USE OF VIDEO SURVEILLANCE CAMERAS IN OUR TAXIS:

Ace Cabs is a private company, therefore we have an obligation under the Personal Information and Electronic Documents Act (PIPEDA). This Act is governed by the Office of the Privacy Commissioner of Canada. Every organization subject to the PIPEDA is specifically required to designate an individual who is accountable for its compliance with the Act. (Called a privacy officer). Ace Cabs Privacy Officer is the disciplinary manager. Ace Cabs Video Surveillance Camera Policy is displayed on our website. Any customer requesting information regarding the recording of their personal image should be referred to Ace Cabs website. (www.collingwoodtaxi.com) Ace Cabs Privacy Officer will be responsible for educating camera operators on their obligation to protect the privacy of individuals.

Information collected through video surveillance should only be used for the purpose that surveillance is being undertaken. Our purpose in recording images of our customers is strictly for the reduction of crime/incidents. Recordings will only be kept for 7 days, unless the recorded information has been viewed for law enforcement purposes. It can then be retained for up to one year unless otherwise specified by the Police or Prosecutor. As soon as an investigation is over the recording should be destroyed as it is no longer required. Even if we are not retaining the footage, video surveillance constitutes a collection of personal information, so we can only use it when we have a real need to. We must post clearly visible signs to let customers know that video surveillance is being used and give contact information for complaints or questions about surveillance.

Customers have the option to not enter any Taxi that has clearly posted signs indicating surveillance. Ace Cabs reserves the right to not provide their images upon request. Video surveillance information can only be viewed by the owner/operator, privacy officer or police when an incident has been reported or to investigate a potential crime. Under the Protection Act, audio sound has a provision dealing with the collection of private communications. The purpose of recording audio sound is limited to and only for security. Ace Cabs policy is to delete all audio along with video every 7 days unless it is retained for an investigation. Any unauthorized disclosure of images will be viewed as a major violation of Ace Cabs Policies and could also result in serious criminal charges to the offender.

PIPEDA requires organizations to take reasonable steps to safeguard the personal information in their custody or control from such risks as unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction.

Ace Cabs respects the rights of all of their customers to professional treatment of their personal information.

Any questions or concerns can be directed to the Disciplinary Manager.